Privacy Policy
Last updated: September 28, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes:
- Personal information (name, email address, phone number)
- TradingView username for indicator access
- Payment information (processed securely through Stripe)
- Trading journal data and performance metrics
- Communication preferences and support interactions
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our trading platform services
- Grant access to TradingView indicators
- Process payments and manage subscriptions
- Send trading signals and platform updates
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To service providers who assist in our operations (payment processing, email delivery)
- To comply with legal requirements or protect our rights
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through PCI-compliant providers
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Request a copy of your personal data
- Object to processing of your personal information
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@elev8plus.trading
Address: 3573 W 3rd St #239, Los Angeles, CA 90020
Phone: (909) 833-1881